CUSTOMER CARE
While we pride ourselves on providing you an amazing experience, we understand things happen. Please feel free to contact us regarding an order or questions and concerns.
RETURNS
At this time, we are not accepting returns; however, if you receive a damaged item, it can be returned for a store credit to use towards a future purchase. Please see store policies for more details.
FAQ
Do you provide International delivery?
Unfortunately at this time, we do not ship internationally.
How do I return an item?
Please contact us at the email provided in your order confirmation or via the website so that we may initiate a return.
What is your returns policy?
Please refer to the store policies tab for details about shipping, returns, and general store policies.
How do I track my order?
Once your order has shipped, you will receive an e-mail notification with your order tracking number included. Please remember to check your spam folder if not received within 48 hours.
How can I contact your couriers?
Packages are shipped by USPS, if anything such as delays happens once your order has shipped, please feel free to contact them.
What are your delivery options?
WMF offers free delivery on orders over $75. Standard shipping on all orders is $6.99. Please allow 3-5 business days for the order to ship. Expedited shipping is available for an extra fee, based on zip codes.